ESI Technologies is a leading Quebec-based provider of IT infrastructure and digital transformation solutions. The company helps its clients navigate technological complexity by regularly responding to large-scale government and municipal RFPs.
A fragmented process, repetitive tasks, and complex RFP requirements leading to a 30% disqualification rate.
For ESI Technologies, the time spent writing complex proposals was a significant constraint. The writing process was fragmented, mobilizing up to eight contributors, including technical experts, product managers, and the proposal team.
Compliance tracking was manual, and internal knowledge was scattered. Experts found themselves rewriting the same technical content repeatedly. This long and costly writing cycle led to a result that failed to meet the required quality level: nearly 30% of these proposals did not meet the required quality or compliance threshold.
"Our experts were investing a lot of time in writing, an effort that took them away from their core business. We faced a dual challenge: a slow, expensive process and the constant risk that our proposals would not meet the required quality threshold."
Marie-Pier Lemieux
Bid Desk Director, ESI Technologies
AI Agents and centralized content management for faster, higher-quality proposals.
ESI Technologies adopted Seev to unify and automate its RFP response process. The team used the AI writing assistant to generate complete sections based on a centralized knowledge base, fed with past proposals and technical documents.
One to two users now lead the writing of proposals that previously required a team of 5 to 8 people. The involvement of technical experts is now refocused on validation, allowing them to dedicate their expertise where it adds the most value, rather than in writing. The AI quickly generates relevant, high-quality content while ensuring every RFP requirement is rigorously addressed.
"The most significant change is that we have raised our quality standards, ensuring proposals that exceed expected compliance requirements. We were initially satisfied with producing proposals 4x faster, but the superior quality of the proposals is what truly transformed our performance."
Marie-Pier Lemieux
Bid Desk Director, ESI Technologies
Faster responses, guaranteed quality, and more time for strategy.
With Seev, ESI Technologies has transformed its RFP writing process, improving its performance while reducing the workload on its expert teams.
Systematic qualification: The company went from a 30% disqualification rate to systematically qualifying its proposals for complex RFPs.
75% reduction in proposal production time, cutting the cycle for a major proposal from 3+ weeks to about one week.
Full liberation of technical experts, reducing the number of contributors from 5-8 people to 1-2 Seev users, which allows for the reallocation of hundreds of work hours to client projects.
Focus on pricing strategy: Freed from the burden of writing, teams now dedicate their energy to developing more competitive pricing strategies, turning RFPs into a true growth engine.
"Seev has turned our writing process into a self-improving system. Every response generated makes us faster and more relevant, allowing us to focus on strategy rather than just execution."
Marie-Pier Lemieux
Bid Desk Director, ESI Technologies